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Jillian Michaels Unlimited now has Groups! Each message board has a corresponding Group home page. Here you'll see your Group stats, popular posts, and new members. There will be many more Group features added in the coming months. To join, simply click the “Join This Group” button in the top left corner of the message board page.

How to cancel

From: rachaelsteer
Posted: Oct-27 06:01 AM via the Mobile app (1 of 7)

Does anyone know how to cancel? I emailed the questions team over 2 weeks ago about canceling and have heard nothing back.. I just want a refund :(
Does anyone know how to cancel? I emailed the questions team over 2 weeks ago about canceling and have heard nothing back.. I just want a refund :(

Click on text to edit Delete
From: SunnyDay2012
To: rachaelsteer
Posted: Oct-28 09:34 AM (2 of 7)

rachaelsteer -  E-mail customr service at questions@jillianmichaels.com.  9am - 8pm EST, Monday through Friday.  Don't know what would have happened.

rachaelsteer -  E-mail customr service at questions@jillianmichaels.com.  9am - 8pm EST, Monday through Friday.  Don't know what would have happened.

Click on text to edit Delete
 
From: Casarni
To: rachaelsteer
Posted: Oct-29 08:20 AM (3 of 7)

Hi, Just had to call foe other reasons. The number I used was 8866-348-9729. More help at support@jillianmichaels.com. Hope this helps.




i
Hi, Just had to call foe other reasons. The number I used was 8866-348-9729. More help at support@jillianmichaels.com. Hope this helps.




i

Click on text to edit Delete
From: Admin Katie
To: rachaelsteer
Posted: Nov-01 04:33 PM (4 of 7)

Hi rachaelsteer,

I checked on your account status and a representative replied on 10/18.  If you need any further assistance, please call Customer Service at 866-348-9729 from 9am - 8pm EST, Monday through Friday.

Thanks for your help Sunny Day and  
Hi rachaelsteer,

I checked on your account status and a representative replied on 10/18.  If you need any further assistance, please call Customer Service at 866-348-9729 from 9am - 8pm EST, Monday through Friday.

Thanks for your help Sunny Day and  

Click on text to edit Delete
From: Admin Katie
To: rachaelsteer
Posted: Nov-01 04:34 PM (5 of 7)

Hi rachaelsteer,

I checked on your account status and a representative replied on 10/18.  If you need any further assistance, please call Customer Service at 866-348-9729 from 9am - 8pm EST, Monday through Friday.

Thanks for your help Sunny Day and Casarni!
Hi rachaelsteer,

I checked on your account status and a representative replied on 10/18.  If you need any further assistance, please call Customer Service at 866-348-9729 from 9am - 8pm EST, Monday through Friday.

Thanks for your help Sunny Day and Casarni!

Click on text to edit Delete
From: rachaelsteer
To: Admin Katie
Posted: Nov-01 04:45 PM via the Mobile app (6 of 7)

Thank you for your reply. I sent it from my work email so maybe they blocked it. I will resend from my personal. I can't ring as I live in Australia :)
Thank you for your reply. I sent it from my work email so maybe they blocked it. I will resend from my personal. I can't ring as I live in Australia :)

Click on text to edit Delete
From: Admin Katie
To: rachaelsteer
Posted: Nov-02 04:26 PM (7 of 7)

Hi rachaelsteer,

Perfect!  Send the email from the email you use to login to the website and the representative will be able to find the account, take the action and reply back to confirm.
Hi rachaelsteer,

Perfect!  Send the email from the email you use to login to the website and the representative will be able to find the account, take the action and reply back to confirm.

Click on text to edit Delete
 


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